Shipping policy

Effective Date: April 4, 2026

At ANAAJOO, we are committed to delivering your orders safely and on time. This Shipping Policy outlines how we process, ship, and deliver your products.

Order Processing Time

  • All orders are processed within 1-2 business day after confirmation.
  • Orders are processed on business days only (excluding weekends and public holidays).
  • You will receive a confirmation once your order has been successfully placed.

Shipping Methods

We partner with reliable courier services to ensure timely delivery.

Available shipping options may include:

  • Standard Shipping
  • Express Shipping (if available)

Shipping options will be displayed at checkout based on your location.

Delivery Timeframes

Estimated delivery timelines:

  • Local / Nearby Areas: 1–3 BUSINESS DAYS
  • Other Locations within India: 5–7 BUSINESS DAYS

Please note that delivery times are estimates and may vary depending on location and external factors.

Shipping Costs

  • Shipping charges are calculated at checkout based on your location and order value.
  • Standard shipping cost: ₹30–₹150
  • Free shipping may be available on orders above a certain value (if applicable).

Tracking Information

  • Once your order is shipped, you will receive a tracking link via email or SMS.
  • You can use this link to track your order in real time.

Delivery Issues & Delays

While we strive to deliver on time, delays may occur due to:

  • Courier partner issues
  • Weather conditions
  • High demand or unforeseen circumstances

If your order is delayed or not delivered within the expected timeframe, please contact us at wecare@anaajoo.com for assistance.

Incorrect Address or Failed Delivery

  • Please ensure your shipping details are accurate at checkout.
  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
  • Additional charges may apply for re-shipping if an order is returned due to incorrect details.

International Shipping (Optional)

  • Currently, we DO offer international shipping.

If yes:

  • International delivery timelines: 7–20 BUSINESS DAYS
  • Shipping charges will be calculated at checkout
  • Customs duties or taxes (if applicable) are the responsibility of the customer

Contact Us

For any shipping-related queries, feel free to reach out:

Email: wecare@anaajoo.com