Terms of service

Effective Date: April 4, 2026

Welcome to ANAAJOO. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

Account Terms

  • You agree to provide accurate, current, and complete information when creating an account or placing an order.
  • You are responsible for maintaining the confidentiality of your account details.
  • You must be at least 18 years old or using the website under the supervision of a parent or guardian.

Pricing and Payment

  • All prices listed on the website are in INR (₹) unless stated otherwise.
  • We reserve the right to modify prices at any time without prior notice.
  • Payments must be made through the available payment methods provided at checkout.
  • We use secure third-party payment gateways to process transactions.

Product Descriptions

  • We strive to ensure that all product descriptions, images, and details are accurate.
  • However, we do not guarantee that all information is error-free, complete, or current.
  • Slight variations in product appearance (such as color or packaging) may occur.

Order Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to refuse or cancel any order for reasons including:
    • Product unavailability
    • Pricing errors
    • Suspicious or fraudulent activity
  • If your order is canceled after payment, a full refund will be issued.

Shipping and Delivery

  • Orders are processed within 5 - 7 business days unless otherwise stated.
  • Delivery timelines may vary depending on location and logistics partners.
  • We are not responsible for delays caused by external factors such as courier issues or unforeseen circumstances.

Returns and Refunds

  • Returns and refunds are subject to our Return & Refund Policy.
  • Customers must initiate return requests within the specified timeframe mentioned in the policy.
  • Refunds will be processed to the original payment method within a reasonable period.

Prohibited Uses

You agree not to use the website for:

  • Any unlawful or fraudulent activity
  • Violating any applicable laws or regulations
  • Interfering with the security or functionality of the website
  • Attempting to gain unauthorized access to our systems

Limitation of Liability

  • ANAAJOO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee uninterrupted or error-free access to the website.
  • Your use of the website is at your own risk.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of the courts in BIAORA(RAJGARH) - 465674, MADHYA PRADESH, INDIA.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

Contact Information

For any questions regarding these Terms, please contact us:

Email: wecare@anaajoo.com